Contact information

Contact Us

We would love to hear from you! Whether you have a question about your order, a product, or just want to say hi, reach out and we will get back to you within 1 business day.

Email
itspugshop@gmail.com

Business Hours
Monday to Friday · 9:00 AM – 6:00 PM EST
We handle all inquiries by email for faster and more trackable responses.

For the Fastest Help
Include your order number in your email. We handle:
- Order status and tracking
- Returns and refunds
- Damaged or missing items
- General product questions
- Gifting inquiries

We aim to respond to every message within 24 hours on business days. Thank you for shopping with Mintzii,  we appreciate every single one of you. ✨